Registration for the 2018 NAGW National Conference in Pittsburgh, PA is now open! Be sure to register before July 13 to take advantage of Early Bird Pricing. We made the early bird registration window generous this year and we will not be extending it.
If you are not already a member of NAGW you should consider joining. We have added new membership options as well as expanded the types of agencies that can join NAGW. Join today to take advantage of member pricing and save $200 on the conference.
Early Bird (Ends July 13) - no extensions!
Regular (July 14–August 17)
Late (after August 17)
Members: $100 for one session, $150 for two sessions
Non-Members: $150 for one session, $300 for two sessions
NAGW conferences bring excellent value to all web professionals – from coders to communicators. A broad range of industry speakers, as well as fellow web professionals, keep you up-to-date on the latest trends and technologies in the government web sphere.
Conference attendees will experience a wide-range of speaker sessions and hands-on workshops, #NAGW2018 offers a value that’s hard to match. Join us in Pittsburgh, meet with your peers and enjoy a great conference experience!
Learn why it is a must to ensure that accessibility is part of your UX process from the beginning. Tips and tricks will be provided to assist you in simplifying this implementation. The potential negative impacts of attempting to address accessibility late in the process will be covered. Including costs, not only from a development standpoint, but also the extremely negative impact of a website compliance lawsuit.
Estimates state that 6% - 8% of the population is unable to navigate websites without the use of assistive devises and/or keyboard combinations. That's nearly 2 times the population of the United States! The Americans with Disabilities Act specifically establishing that equal access to state and local government' programs and services are a legal requirement. Furthering this cause, The Access Board revised, and updated, its standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by section 508 of the Rehabilitation Act of 1973. Compliance with the section 508-based standards was required by January 18, 2018. Those not in compliance are at risk of litigation and the loss of funding.
Three Key Takeaways
It's much easier to make accessibility part of your UX process from the beginning.
The benefits of developing with accessibility in mind far out way the negatives.
Building accessible websites is not an option, it's the law!
Scenario 1: You're putting out an RFP for a new website and one of your top goals is to improve the experience. How do you evaluate potential bidders? How do you know that users will get a new and improved experience?
Scenario 2: You have an existing site and want to improve the experience. Where do you even start? What do you measure?
We've got you covered. We'll explain cover how to separate the buzzwords from the definable metrics within User Experience.
Three Key Takeaways:
1. How to word a proposal and what to include during an interview to weed out those who are unqualified but know some of the lingo.
2. What to do when you have a site already, but a redesign is years into the future. What can you do now to get a baseline measure and improve?
3. Tools and tips for quantifying the user experience AND actually improving it.
Hamilton County, Indiana leverages several technologies and workflows for online forms. We support the needs of over 20 agencies, each with their own level of digital sophistication, unique business needs, and different internal systems. We didn’t find a single method for online forms that will meet all business needs and still provide an acceptable ROI. So, we did a gap analysis, and found products to fill the gaps. To meet project requirements and minimize overhead, we are using five different methods for online forms. The easiest is through our CMS, which lets our web editors build and maintain very basic forms. The next is Logiforms, a very robust (but economical) online form service. It is more time consuming but supports more advanced requirements and lets us incorporate Adobe Sign signatures. We also build custom applications using ASP.NET for a few forms with very unusual requirements, such as auto-filling current property data into the form. We also have forms that submit the user's request directly to an internal workflow management system. Our most recent addition is using Cognito forms and Muhimbi to allow anonymous public users to submit forms to our intranet environment (SharePoint 365), convert them to pdf’s, and notify the appropriate staff.
Three Key Takeaways
The goal is to meet business needs, not finding one perfect product.
Get creative in leveraging what you already have.
Small investments and incremental enhancements can make a big difference.
Diana has 25 years of technical experience. Beginning as an Architectural CAD Technician, she moved into GIS administration and development. In 2000, she became the Web Administrator for Hamilton County, Indiana; addressing the web needs of over 20 agencies. She designed, built, and maintained their website, developed dynamic data applications and a Calendar CMS.
The burgeoning open government data movement focuses largely on passive engagement: agencies publish raw data, reports, and possibly a dashboard of key metrics, to be consumed by the most interested public at their leisure. But a more active strategy of publishing and marketing your open data resources can foster similarly active interest in, and involvement with, the local political process. In this session, we'll discuss the benefits and pitfalls of encouraging greater public feedback on open data; how to work with the industry and hobbyist technical community to produce value-adding products and analyses; and how open data can interact with more traditional methods of direct public engagement, such as public meetings, community forums and surveys, to create a more participatory environment for discussion, policy, and community improvement.
Three Key Takeaways
How good public engagement policy and good open data policy overlap and coexist
How to leverage your local tech and community leaders to drive data use and public engagement
How to encourage data engagement at all levels of technical expertise
Joe Izenman is a data scientist and strategist from Tacoma, Washington. With a Master of Information & Data Science degree from University of California, Berkeley, and over a decade of experience in web technology, his focus is on effective site success metrics, use of modern machine learning and statistical techniques on websites of all sizes, and quantitative evaluation of usability. In his spare time, he fishes for side projects on Tacoma and Washington open data portals.
Transforming the City of Sunnyvale’s archaic and failing website into a boldly designed and stable, secure and mobile-friendly system was a three-year project that successfully used a data-driven and user-focused approach. Learn how we created a compelling business case for the project, evaluated and reported on site analytics to convince staff to let go of content (e.g., 90% of our traffic was to only 20% of our pages), collected user needs through surveys and in-house data mining, and inspired design and information architecture decisions through extensive benchmarking. The new site, launched in July 2017, now reflects our City’s new brand and status as the Heart of Silicon Valley where innovation and technology abounds.
Lynn Stuart, PMP, cut her teeth on tech and project management at Apple where she eventually transitioned her skills into database and web-related projects. She migrated to Sun Microsystems taking on a multi-million dollar project in crisis, navigating it to a successful delivery — she likes a challenge. She spring-boarded into launching her own partnership serving the digital needs of a variety of small to mid-sized businesses for many years.
Testing for website accessibility using only technology is NOT good enough! Learn why human testers must be part of your website compliance strategy. Many tasked with ensuring that websites are compliant, accessible, and usable are misled, or misinformed, to believe that automated (software driven) testing will meet compliance standards. Free online tools, such as Wave, and all software, are unable to find the majority of accessibility issues. Human testers MUST be used to test websites. Estimates are that free tools uncover 15% - 20% of issues, and proprietary tools used by consultants find about 30%. Without human testers, your website will never be compliant!
Specific examples will be provided to better allow you to understand the shortfalls of automated testing. You will see real time, areas of websites where only human testers can uncover accessibility issues.
Three Key Takeaways:
1. Why human manual testing is a must to ensure website compliance, accessibility, and usability.
2. Areas of websites that automated, software driven, testing are unable to ""see"".
3. What it takes to implement human manual testing into the development and remediation process.