Telling a Data Driven Story: The Larimer County Jail Dashboard

The rising population in Larimer County has led to higher home values, more traffic and, sadly less available beds at the County Jail. Many factors play into what causes this, but lack of readily available/consumable data leads to a misinformed public, and could lead to misinformed ballot decisions come election day. We partnered with the Jail, the County's Business Intelligence Team and built a online, real-time dashboard using Angular to tell the story of what impacts the count of jail beds available.

Three Key Takeaways

  1. Let the data tell the story 
  2. Discover the correct data, its current location and the steps taken to make it available via public APIs powered by SAP Hana
  3. Best use of searchable data tables, graphs and infographics to complete the narrative
     

Conference event time: 

  • 1 to 2:15 p.m. (Sessions)
Thursday, September 13, 2018

Venue: 

  • Smithfield (Bridges)

3 Social Media Legal Threats Every Web Professional Must Defend Their Agency From

What happens when you receive that dreaded First Amendment complaint? Or a records request for a comment that a citizen has already deleted? Or the moment you check Facebook, you find out that your agency has gone viral? What if, instead of screaming for help, you could simply say, “No problem--I’ve got it covered!” Join Jennifer Chapman, Digital Communications Manager for the City of Johns Creek, GA, and Frankie Rios, Web Coordinator for the City of Santa Clarita, CA alongside Anil Chawla, CEO and Founder of ArchiveSocial, as they explore this crucial issue. Jennifer and Frankie will share their experiences developing social media policies and taking steps to proactively defend their cities against legal risks. Because they have been so proactive, Anil will supplement with horror stories of less fortunate agencies across the country and explain how web professionals can bring real solutions to the table.
Attendees will leave with deep knowledge about the current legal climate and hear stories about real challenges that agencies have faced...and what they’re doing to protect themselves.

Three Key Takeaways

  1. Learn about the latest horror stories from around the country...before you find your agency starring in one
  2. Hear two NAGW members discuss their cities’ journeys towards becoming better protected on social media
  3. Identify concrete steps you can take to be a proactive hero for your own agency
     

Conference event time: 

  • 1 to 2:15 p.m. (Sessions)
Thursday, September 13, 2018

Venue: 

  • Birmingham (Bridges)

Get your content under control: Developing a communications strategy that increases engagement

Every government agency has a specific mission. Whether its promoting or transforming services, enhancing public awareness or improving citizen involvement, agencies need a unique content and communications strategy to get their audience the information they need to participate in programs and utilize services. The main goal, no matter what mission is, is to maintain a large and active audience. 
 
 This presentation will go over key ways to do this including: developing a concise email subscription process, using personalization, leveraging segmentation, and mapping content to demand. The presentation will also feature a case study from The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) that will go over how they implemented a new digital communications strategy that tripled their subscriber audience and allowed them to develop content to engage different audiences, including employees, retirees and businesses.

Three Key Takeaways

  1. Actionable tips to creating or revitalizing their organization’s content strategy. 
  2. Strategies to meet their organization’s mission by increasing subscribers, developing consistent and recognizable branding and getting executive buy in to execute the strategy. 
  3. Best practices from ATF on how to overhaul a content and communications strategy, overcome common challenges and replicate their success.
     

Conference event time: 

  • 1 to 2:15 p.m. (Sessions)
Thursday, September 13, 2018

Venue: 

  • Sterlings 1/2/3

Allison Hamilton

Federal Client Success Consultant, Granicus
Allison Hamilton, Federal Client Success Consultant, Granicus

Allison has more than fifteen years of broadcast and digital communications experience in both public and private sectors. Her career has been dedicated to helping organizations disseminate their messages to key audiences and stakeholders. Allison provides a touchpoint for trusted, consultative relationships with Granicus’ clients. Projects for these clients have ranged from expansion and implementation of a single Granicus solution across multiple agencies, to projects utilizing multiple Granicus solutions and professional services in specific program areas.

Sessions: 

Using Chrome Developer Tools to Debug Your JavaScript

The song we developers all know and love: ""99 little bugs on the wall, 99 little bugs... take one down, fix it around... 127 little bugs on the wall!""
Debugging is a fact of life for a developer, but did anyone ever teach you how to debug your JavaScript? No? Me either, really. I took what I learned WAAAAY BACK when I first learned C++ programming (before it was standardized!) and, well, extrapolated. 
As web developers, we have a lot of debugging tools available to us now, and this session will take you through using one: Chrome DevTools.
Learn a repeatable process to debug your code using breakpoints, watches, and stepping through your code, and discover what all those different panels are about in the DevTools.

Three Key Takeaways

  1. How to access Chrome Developer Tools
  2. Tour of the features available in Chrome Developer Tools
  3. Breakpoints, watches, and stepping-through - oh my!
     

Conference event time: 

  • 10:45 a.m. to noon (Sessions)
Thursday, September 13, 2018

Venue: 

  • Smithfield (Bridges)

The Shifting Paradigm

Technologists in local government across the US are battling three key forces that are bound to disrupt the way IT organizations (and local government overall) function, how they are staffed, what services they deliver and how they are perceived across the community. The Shifting Paradigm highlights these 3 forces and discusses the reasons for the current state of local government before presenting ways to turn these challenges into opportunities to move our communities forward and re-tool our organizations for sustainable success.

Three Key Takeaways

  1. Local Government is increasingly pressured by outside forces that are disrupting the way it functions
  2. The old approach to technology and process is no longer sustainable and requires a shift 
  3. Intelligent application of technology and process offers a way to capitalize on this ""shifting paradigm"" and move our communities forward

Conference event time: 

  • 10:45 a.m. to noon (Sessions)
Thursday, September 13, 2018

Venue: 

  • Ft. Pitt (Bridges)

Sascha Ohler

VP of Research & Development, CivicPlus
Sascha Ohler, VP of Research & Development, CivicPlus

Sascha Ohler serves as the VP of Research & Development for CivicPlus, a organization serving 2,800 local government clients across North America and Australia. He is a 15+ year enterprise software industry veteran with a background in ECM/BPM and Data Extraction/Management, who has led teams of technologists across North America and Europe.

Sessions: 

UX IRL

Scenario 1: You're putting out an RFP for a new website and one of your top goals is to improve the experience. How do you evaluate potential bidders? How do you know that users will get a new and improved experience? 
Scenario 2: You have an existing site and want to improve the experience. Where do you even start? What do you measure? 
We've got you covered. We'll explain cover how to separate the buzzwords from the definable metrics within User Experience. 

Three Key Takeaways

  1. How to word a proposal and what to include during an interview to weed out those who are unqualified but know some of the lingo.
  2. What to do when you have a site already, but a redesign is years into the future. What can you do now to get a baseline measure and improve? 
  3. Tools and tips for quantifying the user experience AND actually improving it.

 

Conference event time: 

  • 10:45 a.m. to noon (Sessions)
Thursday, September 13, 2018

Venue: 

  • Sterlings 1/2/3

Laura Scott

Web Content Manager, Office of Public Affairs and Consumer Education, USDA’s Food Safety and Inspection Service
Laura Scott, Web Content Manager, Office of Public Affairs and Consumer Education, USDA’s Food Safety and Inspection Service

Laura Scott is a Web Content Manager in the Office of Public Affairs and Consumer Education at the USDA’s Food Safety and Inspection Service. She collaborates in managing the public website and digital communication strategies around topics including food safety education, product recalls and industry regulations. She also administers knowledge databases and CRM systems that support the Agency’s bilingual food safety and industry help hotlines. Laura started her career in digital communications as the Head Content Manager of a digital marketing agency in Arizona.

Sessions: 

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