The song we developers all know and love: ""99 little bugs on the wall, 99 little bugs... take one down, fix it around... 127 little bugs on the wall!""
As web developers, we have a lot of debugging tools available to us now, and this session will take you through using one: Chrome DevTools.
Learn a repeatable process to debug your code using breakpoints, watches, and stepping through your code, and discover what all those different panels are about in the DevTools.
Three Key Takeaways
How to access Chrome Developer Tools
Tour of the features available in Chrome Developer Tools
Breakpoints, watches, and stepping-through - oh my!
Technologists in local government across the US are battling three key forces that are bound to disrupt the way IT organizations (and local government overall) function, how they are staffed, what services they deliver and how they are perceived across the community. The Shifting Paradigm highlights these 3 forces and discusses the reasons for the current state of local government before presenting ways to turn these challenges into opportunities to move our communities forward and re-tool our organizations for sustainable success.
Three Key Takeaways
Local Government is increasingly pressured by outside forces that are disrupting the way it functions
The old approach to technology and process is no longer sustainable and requires a shift
Intelligent application of technology and process offers a way to capitalize on this ""shifting paradigm"" and move our communities forward
Sascha Ohler serves as the VP of Research & Development for CivicPlus, a organization serving 2,800 local government clients across North America and Australia. He is a 15+ year enterprise software industry veteran with a background in ECM/BPM and Data Extraction/Management, who has led teams of technologists across North America and Europe.
Scenario 1: You're putting out an RFP for a new website and one of your top goals is to improve the experience. How do you evaluate potential bidders? How do you know that users will get a new and improved experience?
Scenario 2: You have an existing site and want to improve the experience. Where do you even start? What do you measure?
We've got you covered. We'll explain cover how to separate the buzzwords from the definable metrics within User Experience.
Three Key Takeaways
How to word a proposal and what to include during an interview to weed out those who are unqualified but know some of the lingo.
What to do when you have a site already, but a redesign is years into the future. What can you do now to get a baseline measure and improve?
Tools and tips for quantifying the user experience AND actually improving it.
Are websites, blogs and social media really enough when it comes to communicating with your constituents? While these are useful tools for displaying information, they cannot compete with talking directly to another person. That is why our team at the USDA’s Food Safety and Inspection Service (FSIS) integrated the option for verbal communication right into our digital communications strategy. We created multiple hotlines and live chat interfaces that are used hand-in-hand with custom search engines of frequently asked questions. This was done by incorporating CRM, telephony and knowledge database services. The outcomes? Boosts in entrepreneurship, foodborne illness prevention, regulatory compliance and a human connection with the public. In this presentation, I will describe how we incorporated this technology and how your agency can too.
Three Key Takeaways
FSIS, a public health and regulatory agency, created hotlines and chat services for segments of constituents and incorporated further technology and services.
In addition to the typical benefits of using a CRM, our system will record each contact according to the questions that they ask and the feedback that they submit. It allows anyone to use the search engine feature created and optimized by us at the Agency.
While it’s important for Federal agencies to keep up with the latest technologies, there are still many constituents who benefit more from being able to call and speak with a voice they have come to recognize rather than find information on a website.
Web Content Manager, Office of Public Affairs and Consumer Education, USDA’s Food Safety and Inspection Service
Laura Scott is a Web Content Manager in the Office of Public Affairs and Consumer Education at the USDA’s Food Safety and Inspection Service. She collaborates in managing the public website and digital communication strategies around topics including food safety education, product recalls and industry regulations. She also administers knowledge databases and CRM systems that support the Agency’s bilingual food safety and industry help hotlines. Laura started her career in digital communications as the Head Content Manager of a digital marketing agency in Arizona.
Digital systems — such as Facebook, Wikipedia, and your bank’s website — are more than products or tools: They create contexts that change the way we interact, think, understand, and act. In many ways, they function like places. This presentation gives designers of such “information environments” conceptual tools to help them create products and services that better serve our needs.
Inspiration is elusive. Writing content for government doesn’t seem particularly exciting. And stakeholders and politics seem to get in the way of “out of the box thinking”—all of the time.
Learn how to fix this with this fun session that will focus on some of your favorite songs, their creators and what they can teach us about creativity, collaboration and creating content that stands the test of time.
Building a data literate culture can be challenging, but it is not impossible. Data and technology are useful tools for community economic development work, and work best with a "people first" approach. Reflecting back on changes in the Detroit area in recent years, Erica Raleigh will share lessons learned and offer a vision for the future of using data for community change.
Jorge Arango is an information architect and strategic designer based in the San Francisco Bay Area in California. In his consulting practice, Jorge partners with product, design, and innovation leaders to create digital places that make people smarter. He has designed information environments for all types of organizations, ranging from developing world non-profits to Fortune 500 corporations. Jorge is a frequent speaker at global UX conferences.