While civic hacking has become more mainstream, there are not nearly enough apps that focus on the day to day work of government. This session is about using civic user testing and user centric design to bring the focus back on doing real work.

What are three key takeaways?

- Civic technology should be designed around the needs of the front line 
- User Testing is critical 
- The magic isn't the technology, but in the connections between technologists and practitioners

Conference event time: 

  • 3:15-4:30 p.m. (Sessions)
Thursday, September 11, 2014

Venue: 

  • State II and III

Topics: