Susanna Guzman

Susanna Guzman is currently the Director of the Content & Digital Optimization division at the American Academy of Family Physicians. Working at the intersections of communications, publishing and primary care for 20 years, she leads the AAFP’s content strategy and engineering initiatives. Susanna is a published author of articles on clinical and business topics in primary care. Her passion is delivering great user experiences in the digital channel through content, functionality and research, and she is especially interested in the evolution of natural language processing.