Keynote Speakers

The National Association of Government Web Professionals (NAGW) is pleased to announce an exciting lineup of keynote speakers for the organization’s 2017 National Conference to be held September 20-22 at the Hyatt Regency La Jolla at Aventine in San Diego, California. 

"Every year our speakers committee works hard to find keynote speakers who will not only appeal to a wide audience but will also deliver thought provoking, engaging and informative presentations. This work starts almost immediately following the conference. I am excited by the wide range of keynote presenters who will be speaking this year as they each offer a different perspective about the work we do as government web professionals." said NAGW President, Leslie Labrecque.

Peter Kageyama​

Peter KageyamaPeter Kageyama is the author of For the Love of Cities: The Love Affair Between People and Their Places and the follow up, Love Where You Live: Creating Emotionally Engaging Places.

Planetizen recognized For the Love of Cities as a Top 10 Book in 2012 in urban planning, design and development.  He is the former President of Creative Tampa Bay, a grassroots community change organization and the co-founder of the Creative Cities Summit, an interdisciplinary conference that brings citizens and practitioners together around the big idea of ‘the city.’

Peter is a Senior Fellow with the Alliance for Innovation, a national network of city leaders that is dedicated to improving the practice of local government. Since speaking to them in 2013, Peter has become a special advisor to America In Bloom.  He is an internationally sought-after community development consultant and grassroots engagement strategist who speaks all over the world about bottom-up community development and the amazing people who are making change happen.


Dana Chisnell

Dana ChisnellDana Chisnell brings deep experience in civic design, starting with research at NIST into the use of language in instructions on ballots (with Ginny Redish), and work on standards and testing for poll worker documentation for the Voluntary Voting System Guidelines (VVSG). She is also an expert in plain language and usability for older adults, including ground-breaking work at AARP that was the basis for several requirements in the Web Content Accessibility Guidelines (WCAG).

She is a visiting scientist at the Massachusetts Institute of Technology, and a consultant for the United States Digital Service, doing user research and civic design across agencies.

As the editor of the Field Guides, she has taught thousands of election officials how to improve ballots, web sites and other election materials to ensure voter intent. She worked on the Anywhere Ballot, a ballot marking interface tested for accessibility by people with cognitive disabilities and low literacy.


Marc Pfeiffer

Marc PfeifferMarc H. Pfeiffer retired in 2012 from a 37-year career in New Jersey local government administration, having served as a municipal administrator in several municipalities, and 26 years of service in the State’s local government oversight agency, the Division of Local Government Services.  At DLGS he served as Deputy Director for 14 years, and periodically as Acting Director.

Marc has broad experience in many areas of local government policy and administration, including specific expertise in areas such as finance and property taxation, public procurement, shared services and consolidation, technology, energy, labor relations, and general government administration. He also has deep experience in the legislative process and as a regulatory officer.  He is currently engaged in research concerning the use of technology in local government.

In addition to participating in Bloustein Local, Marc makes his extensive government experience available as a guest lecturer and other collaborative efforts.  He is also assisting the Rutgers School of Public Affairs and Administration with the State’s Certified Public Manager Program in curriculum development and instruction.