The National Association of Government Webmasters (NAGW) has announced the winners of its prestigious 2011 Pinnacle Awards, sponsored by Siteimprove. The Pinnacle Awards honor the highest achievement in web design and development among its members. NAGW Pinnacle Chair Matt Harrington presented the awards at the Association's national conference, held at the Hilton Cincinnati Netherland Plaza.

The organization gives two awards annually in three population categories. The Pinnacle award is given to the organization that receives the highest score as determined by a group of web professionals from government and the private sector. The Member's Choice award is given to the organization that tallies the most votes from a review by the NAGW membership. This year - for the first time ever - all the winners garnered both the Pinnacle and the Member's Choice awards.

The winner in the Low Population category, for organizations with a population of less than 50,000, is the City of Montgomery, Ohio. The judges complimented the in-house team, who created the site on a Wordpress platform. They  appreciated the feature-rich content, allowing citizens a multitude of ways to interact: from viewing the community calendar to contacting the county auditor and even finding available cemetery plots. Runners up included the City of Lenexa, Kansas and the City of Monterey, California.

The winner in the Medium Population category, for organizations with a population of between 50,000 and 150,000, is the City of Johns Creek, Georgia. Judges praised the site architecture's clear, with distinct categories and easy-to-use menus. The Johns Creek webmaster also implemented an accessible PDF project, resulting in a rebuild of hundreds of government forms using assistive technology. Runners up included the City of Independence, Missouri and Olmstead County, Minnesota.

The winner in the High Population category, for organizations with a population in excess of 150,000, was  Buncombe County, North Carolina. Judges noted the clutter-free design, and incorporation of translation services and mapping features. The Buncombe County team focused on citizen interactivity by providing online access to many traditional government services. Runners up included Boulder County, Colorado and the City of Boston, Massachusetts.

Sponsors of the 2011 award competition, Siteimprove, awarded their Sponsor's Choice award to the City of Montgomery, Ohio. Siteimprove was formed in 2003 to help organizations manage and maintain their websites in a much more efficient and effective way.


NAGW wishes to thank this year's volunteer judges: Josh Payher, Government & Social Media Wiki; Seth Duffey, Universal Mind; Alissa Black, Code for America; Chad Ostroff, Elemental Media Group; Liz Rosas, Gartner; Andy Krzmarzick, GovLoop; and NAGW members Teresa Lee, City of Prattville, AL; Chris Matthews, Washoe Co, NV; Nicole Maillet, Chesterfield Co, VA; Linda Odell, City of James City, VA; Lois Nilsen, State of North Carolina; and Susan Wolak, City of Longmont, CO.

The National Association of Government Webmasters is an association of local government webmasters working together to share knowledge, ideas and other resources. Members collaborate on technologies and network with other professionals to improve their capacity to provide value across the web to their communities. For more information, visit


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