Maturing Seamlessly: Olathe's Metamorphosis to a Modern Government Leader
Are you managing multiple interfaces and third-party solutions trying to create a connected digital experience for residents? Are you struggling to get the buy-in and/or resources needed to meet modern expectations (I want it online, I want it now)? Scott Meyer, Digital Programs Manager for the City of Olathe, Kansas, has a story of digital transformation you’ll want to hear. Over the course of about six years, Olathe has undergone a strategic and phased metamorphosis, evolving into a modern government. Hear the key steps it took to get there, plus lessons learned. Learn how, just like Olathe, you can take a holistic approach to provide an omni-channel online experience that reaches, informs, serves, and engages residents! And, spoiler alert, it’s possible through a single platform.
Key Takeaways:
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Defining a path for digital transformation via your website and beyond to create a connected resident experience, plus getting the organizational buy-in to support it.
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Establishing your role as a cross-functional leader of digital experience, able to identify possibilities and navigate solutions that effectively leverage technology across your organization.
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Providing a modern, reliable citizen experience online that empowers self-service, encourages engagement, and delivers delight – boosting confidence and trust in your organization.
Location:
Little Rock, Arkansas
Hotel:
Little Rock Marriott
3 Statehouse Plaza
Little Rock, AR, 72201
(501) 906-4000
Room block reserved
until August 5
Dates
Preconference: Sept 6, 2022
Conference: Sept 7-9, 2022
Conference Costs
Early Bird (May 2 – July 18):
Regular (July 18 – August 15):
- Member – $750
- Non-member – $925
Late (after August 15):
- Member – $850
- Non-member – $1,125
Preconference 9/6/22
The Solution Rooms - Four Topics
