NAGW Listserv

    Increase your knowledge and productivity by joining NAGW and gaining access to our popular listserv. NAGW members consist of local, state and federal government web professionals who share information, answer questions and learn from each other. Access to the listserv is free with membership in NAGW. The majority of questions posted on the listserv receive multiple responses within the same day making the listserv a valuable resource.

    For questions regarding the NAGW list or your account contact Member Services.

    Who can join the NAGW listserv?

    • The NAGW listserv is available to NAGW members only. Both full and associate members are eligible to join the listserv. 


    How does the signup process work?

    Here is an outline of the signup process:

    1. Visit the NAGW listserv page on Google Groups 
    2. Login with your Google Account. (You will need this to access the message archives.)
    3. Aftering logging in you will see a link to Apply for Membership
    4. Choose the frequency to receive messages (as delivered, in digest format once per day, in combined batches of 25 messages or not at all)
    5. In the notes indicate who you work with so Member Services can verify your membership.
    6. Click the Apply to Join button
    7. Member Services will verify your NAGW membership and add you to the listserv.
    8. You will receive an e-mail when your subscription request has been accepted.

    Why can't I subscribe my webmaster e-mail address?

    To prevent abuse, Google Groups doesn't allow generic or administrative email addresses to be added into a group's membership list. Prefixes such as postmaster, webmaster, info, and help are a few examples of such addresses. Please use your work e-mail address to subscribe to the list.

    didn’t receive the confirmation message

    The message will come from “[email protected]” Look in your spam folder or set “[email protected] ” as an allowed sender in your mail program.

    tried to post to the group but Get an Error Message

    Try the following troubleshooting tips:

    • Please double-check that the e-mail address you signed up with (and receive NAGW list mail at) is the the same as the one you are using to post from.
    • Clear your browser's cache and cookies.
    • If you're posting via email, visit the group's About page and confirm that you're sending your posts to the correct address.
    • If you are posting via the Web interface, please make sure that your google/gmail account is linked to the same e-mail account you are subscribed with.


    tried to view the NAGW group through google groups but Get An Error Message

    Try the following troubleshooting tips:

    • Verify that the e-mail address you signed up with (and receive NAGW list mail at) is the the same as the one you are using to to login to the Google groups site.
    • Double-check that you are using a Google account (see below).
    • Please make sure that your google/gmail account is linked to the same e-mail account you are subscribed with.


    Do I need a Google account to use Google Groups?

    If you want to receive and send messages to the group by e-mail, you don't need a Google account. If you would like to post to the group via the web, access the archives, read RSS feeds, or change your mail settings you will need a Google account.

    More information from Google Groups help

    How do I link my work email address to my Gmail or Google account?

    Here's how to link your work e-mail address (the e-mail account you subscribed to the NAGW listserv with) to your Gmail or Google account:

    1. Go to Gmail (or Google Accounts) and login.
    2. Click on "My Account"
    3. Click "Edit" (next to "Personal Information")
    4. Under "Associate email addresses with your account" add the e-mail address with which you subscribed to the NAGW listserv.
    5. Google will send a verification e-mail to the address you just added.
    6. Verify that you want the e-mail linked to your Gmail or Google account by clicking the link in the verification e-mail.

    You should now be able to view the NAGW listserv archives by logging in with your existing Gmail or Google account. If you don't have an account, you can create a Google account.

    I've linked my account, but I can't view the archives

    Make sure you are signed into the linked account.  If you have different Google Accounts for different products, you can't be signed in to those accounts simultaneously. If you have a Gmail window open, you'll automatically be signed in using that account when you open a Google Groups window. If you wish to use your other Google Account instead, you'll first need to click the Sign out link in the top-right corner. If you would rather not log out of an account, use a different browser to login to the archives. Go to the NAGW Listserv Archives (must login with Google Account)

    Are job postings allowed on the list?

    Yes, you may post jobs on behalf of your local Government entity on the list. We also recommend using the NAGW Job Board which will post the jobs on the NAGW website. There is a reduced cost to members to use this service.