To Improve Digital Inclusivity, Take Cues From Your Government Website's User Success

In theory, digital spaces can provide both services and better quality of life to more people than ever before. In practice, too many government websites are not serving diverse populations equally. You want your website to do better and attract historically underprivileged categories, but how do you begin?

Three Key Takeaways:

  • Emphasis on the wrong metrics leaves you totally in the dark about how your website serves those it was created for.
  • Serving your citizens well on your website begins with understanding what they intend to do and what obstacles are in their way. A highly-specialized civil analytics tool can
  • With the right data, you can make targeted improvements that directly and positively influence completion numbers. Instead of playing a guessing game, you’ll be able to diagnose and treat discrete issues.

 

2022 NAGW Conference logo

Location:
Little Rock, Arkansas

Hotel:
Little Rock Marriott
3 Statehouse Plaza
Little Rock, AR, 72201
(501) 906-4000

Room block reserved 
until August 5 

Dates

Preconference: Sept 6, 2022
Conference: Sept 7-9, 2022

Conference Costs

Register Now

Early Bird (May 2 – July 18):

Regular (July 18 – August 15):

  • Member – $750
  • Non-member – $925

Late (after August 15):

  • Member – $850
  • Non-member – $1,125


Preconference 9/6/22

The Solution Rooms - Four Topics

NAGW Room Rate

$96 per night, plus tax

Pinnacle Award Entries

Members - $150/entry
Non Members - $250/entry