National Association of Government Web Professionals

NAGW2017 Sept 19 - 22 | San Diego, CA

Speaker: Augusta Branham, “Plain Language”

When a reporter calls you to ask if a “solid waste receptacle” is the same thing as a “garbage can,” or if you've ever been cc’d on a message to a resident from your boss that reads:

“Kindly allow the within to confirm that I am in receipt of your below correspondence. I understand that you appeared at the Governing Body meeting regarding same.” (Actual text.)

Perhaps it’s time to have a serious look at the language used in your organization.

Augusta Branham, Web Content Manager at the City of Fayetteville, AR, will explain how you can simplify your writing, eliminate jargon and adopt a consistent style guide to ensure communication that’s clear and precise – and accessible to people of all levels of education. More on Augusta's session >>
 

Speaker: Robyn Mathews-Lingen, “Lean Writing and Assets Management”

If your communication methodology tends to be of the scattershot variety, Robyn’s four-hour workshop is just what you need – you’ll learn how to focus your messages, bring order to your assets and streamline your communication processes.

Robin will cover steps essential to producing effective in-house communications for web and social media.

Robyn brings more than 30 years of experience as a communications consultant and trainer to the variety of government clients she serves. Since 1985, she has been owner and creative director of Designwrite Studios, specializing in communications design, open source web development and customized training development.

Check out her September 19 workshop at this year’s NAGW conference in San Diego, CA.
 

More Information

NAGW conferences bring excellent value to all web professionals – from coders to communicators. A broad range of industry speakers, as well as fellow web professionals, keep you up-to-date on the latest trends and technologies in the government web sphere.

From diverse speaker sessions to hands-on workshops, #NAGW2017 offers a value that’s hard to match. Join us in San Diego, meet with your peers and enjoy a great conference experience! Register now >>

• Conference Executive Summary
• Conference Hotel
• Transportation
• What to See and Do

​The complete schedule for #NAGW2017 is now posted on the conference website. We have sessions sorted by key topics and daily schedule views. You can also learn about each of our keynote, preconference and conference speakers. We also have a great lineup for the preconference which occurs the day before the regular conference begins. We have four half-day morning and four half-day afternoon sessions available. Why not extend your stay and join us for the preconference? 

• View the #NAGW2017 Conference Schedule
• View the #NAGW2017 Preconference Schedule

There is still plenty of time to take advantage of the early-bird conference rate which switches to the regular rate on July 15. We will not be extending the early-bird period this year so be sure to take advantage of this reduced rate before it's too late. 

• Register for the NAGW conference​
• Register for the NAGW preconference

The National Association of Government Web Professionals (NAGW) is pleased to announce an exciting lineup of keynote speakers for the organization’s 2017 National Conference to be held September 20-22 at the Hyatt Regency La Jolla at Aventine​ in San Diego, California. 

"Every year our speakers committee works hard to find keynote speakers who will not only appeal to a wide audience but will also deliver thought provoking, engaging and informative presentations. This work starts almost immediately following the conference. I am excited by the wide range of keynote presenters who will be speaking this year as they each offer a different perspective about the work we do as government web professionals." said NAGW President, Leslie Labrecque.

Peter Kageyama​

Peter Kageyama is the author of For the Love of Cities: The Love Affair Between People and Their Places and the follow up, Love Where You Live: Creating Emotionally Engaging Places.

Planetizen recognized For the Love of Cities as a Top 10 Book in 2012 in urban planning, design and development.  He is the former President of Creative Tampa Bay, a grassroots community change organization and the co-founder of the Creative Cities Summit, an interdisciplinary conference that brings citizens and practitioners together around the big idea of ‘the city.’

Peter is a Senior Fellow with the Alliance for Innovation, a national network of city leaders that is dedicated to improving the practice of local government. Since speaking to them in 2013, Peter has become a special advisor to America In Bloom.  He is an internationally sought-after community development consultant and grassroots engagement strategist who speaks all over the world about bottom-up community development and the amazing people who are making change happen.

Dana Chisnell

Dana Chisnell brings deep experience in civic design, starting with research at NIST into the use of language in instructions on ballots (with Ginny Redish), and work on standards and testing for poll worker documentation for the Voluntary Voting System Guidelines (VVSG). She is also an expert in plain language and usability for older adults, including ground-breaking work at AARP that was the basis for several requirements in the Web Content Accessibility Guidelines (WCAG).

She is a visiting scientist at the Massachusetts Institute of Technology, and a consultant for the United States Digital Service, doing user research and civic design across agencies.

As the editor of the Field Guides, she has taught thousands of election officials how to improve ballots, web sites and other election materials to ensure voter intent. She worked on the Anywhere Ballot, a ballot marking interface tested for accessibility by people with cognitive disabilities and low literacy.

Marc Pfeiffer

Marc H. Pfeiffer retired in 2012 from a 37-year career in New Jersey local government administration, having served as a municipal administrator in several municipalities, and 26 years of service in the State’s local government oversight agency, the Division of Local Government Services.  At DLGS he served as Deputy Director for 14 years, and periodically as Acting Director.

Marc has broad experience in many areas of local government policy and administration, including specific expertise in areas such as finance and property taxation, public procurement, shared services and consolidation, technology, energy, labor relations, and general government administration. He also has deep experience in the legislative process and as a regulatory officer.  He is currently engaged in research concerning the use of technology in local government.

In addition to participating in Bloustein Local, Marc makes his extensive government experience available as a guest lecturer and other collaborative efforts.  He is also assisting the Rutgers School of Public Affairs and Administration with the State’s Certified Public Manager Program in curriculum development and instruction.